1.How to embed image? 2.How to "attach" a document?
1.How to embed image?
Solution1:
You can create a knowledge item as HTML content then embed image using html IMG tag.
Note: If you use absolute path pointing to an image on your disk, when you perform a backup the image will not be included.
To solve the problem, please use PKB Link to reference an image.
Solution2:
If your knowledge content is plain text, please use the following syntax to embed an image:
pkb://img/relative-image-path or res://pkb/img/relative-image-path
Please check the following link for detail:
PKB Link
2.How to "attach" a document?
You can embed a file like an image. See Faq 1.
In the upcoming release 2.0, you can create a "document" type knowledge.
The content of the document is indexed so when you perform a search, you can search through the content of the document.